Fail to plan, and you plan to fail

January 24, 2019 / Helen Hyde  / 

Being part of the industry this won’t be news to you but, just in case it slipped your mind, next month is ISPO – the world leading international trade fair that’s become a trends barometer for the sports and active lifestyle industry.

ISPO 2018

A busy time for us and our clients, this year’s organisers are expecting 85,000 visitors who will have access to 2,732 exhibitors over three days. With such an overwhelming display on offer how do we get the most out of this opportunity for both Spring and our clients?

Well, for us, it all comes down to meticulous planning.

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The power of training

January 16, 2019 / Helen Hyde  / 

With foot-fall down on our high streets, maximising every opportunity to upsell is more important than ever in retail.

Jake Wiid

Spring works with former store manager – turned sales rep turned training provider – Jake Wiid to provide support to our clients, “In my time in retail, I experienced some good and terrible sales people. Judging this was not on the value of their ticket items but on the care, compassion and more importantly their understanding of the customers’ needs.”

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